Shipping & returns

Shipping
All orders are shipped with an external transport company.

Delivery times
Stock items are delivered within 2 days in the Netherlands and Belgium.
If you ordered a custom-made product, the expected delivery time is specified with the order.
If the delivery time for one or more products ordered is longer than expected, we will contact you as soon as possible. 

Shipping costs
Shipping is free where specified.

Questions or Returns?
- Please do not hesitate to contact us via email or phone if you have any questions. We look forward to hearing from you! 
- Was your product defective on arrival? Annoying, but we will resolve this. We are not satisfied until you are satisfied.

As provided by law, you have 14 days to change your mind.
Within these 14 days, you can let us know that you wish to return a product without giving a reason. 
From that moment on, you have a further 14 days to return the product. 
Never just send a product back; always first contact us at info@interactiveplaysystems.com

Showroom
Would you like to check out or try out an Interactive Play System? Visit our showroom!
Many of our products are set up as working demonstrations here. We would like to demonstrate the Interactive Play Sytem to you.

Our showroom is open during office hours. 
You're also welcome to visit us on Saturday; simply make an appointment.